UK Delivery Information – rexgiftstore.com

Last Updated: [Insert Date]

1. Delivery Options

We offer the following UK delivery services:

  • Standard Delivery: 3-5 working days (FREE on orders over £50)
  • Express Delivery: 1-2 working days (£4.99)
  • Next Day Delivery: Order by 2pm for next working day (£6.99)

2. Order Processing

  • Orders placed before 2pm are processed same day (Mon-Fri)
  • Weekend/Bank Holiday orders ship next working day
  • You’ll receive dispatch confirmation via email

3. Delivery Timescales

  • Standard: Usually arrives within 3-5 working days
  • Express: Usually arrives within 1-2 working days
  • Next Day: Guaranteed next working day (excl. weekends)

These are estimates – actual times may vary

4. Tracking Your Order

  • All orders include tracking
  • Check your shipping confirmation email for details
  • Contact us if tracking hasn’t updated after 48 hours

5. Delivery Address

  • Please double-check your address at checkout
  • We can’t redirect parcels once dispatched
  • Someone may need to sign for delivery

6. Delivery Issues

If your order:

  • Hasn’t arrived after 10 working days
  • Arrives damaged
  • Has missing items

Please contact us via our website with your order number.

7. Special Instructions

Add delivery notes at checkout for:

  • Safe place requests
  • Delivery to neighbour
  • Access instructions

8. Other Information

  • We use Royal Mail and DPD for UK deliveries
  • Some remote areas may experience slight delays
  • No deliveries on Sundays/Bank Holidays

Need Help?
Visit our Help Centre for more delivery information.